Contact us

If you need to contact us, there are a number of ways you can get in touch.

Got a general question?

Further information about our accounts and service can be found on the abrdn Self Investor website including frequently asked questions.

Phone

Call our Customer Support team on 0800 1522 522

Lines are open Monday to Friday, 9am - 5pm. for general enquiries. If you are an existing client please have your account number to hand.

Send us a message using the contact us form on the abrdn Self Investor website. For your security please do not include any personal details in your message.
Post

abrdn Self Investor
PO Box 6890
Basingstoke
RG24 4SL

Provide feedback

You can send us feedback using the contact us form on the abrdn Self Investor website. For your security please do not include any personal details in your message.

Make a complaint

If you are not satisfied with any aspect of our service that you have received from us, or you would like information regarding our formal complaints procedure, please contact us using any of the contact details on this page.
Complaints we cannot settle may be referred to the Financial Ombudsman. The contact details are:

Telephone 0800 023 4567
Email complaint.info@financialombudsman.co.uk
Address The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Website financial-ombudsman.org.uk

Making a complaint will not affect your right to take legal proceedings.

Close

abrdn Self Investor, PO Box 6890, Basingstoke RG24 4SL. Telephone number: 0800 1522 522. As part of our commitment to quality service and security, telephone calls may be monitored and/or recorded to protect you and us and help with our training. Call charges will vary.

Self Investor is a brand of Elevate Portfolio Services Limited, which forms part of abrdn Group.

Elevate Portfolio Services Limited is registered in England (01128611) at 280 Bishopsgate, London, United Kingdom, EC2M 4AG.

Elevate Portfolio Services Limited is authorised and regulated by the Financial Conduct Authority.

© 2025 abrdn, images reproduced under licence. All rights reserved.